Call Centers
Tipo de material:
- INGLÉS - ENSEÑANZA
- CALL CENTERS
- COMUNICACIÓN TELEFÓNICA
- TIPOS DE LLAMADAS
- VENTAS
- CALL CENTER LAYOUT
- TOOLS
- EQUIPMENT
- WORK HOURS
- QUALITIES
- SKILLS
- PHONE COMMUNICATION
- LEAVING MESSAGES
- TRANSFERS
- TAKING PAYMENTS
- CALL TYPES
- ANSWERING SERVICES
- TRAINING
- INBOUND CALLS
- OUTBOUND CALLS
- SCHEDULING
- MANAGING STRESS
- 428.3 E242ca
Contenidos:
Contiene disco compacto N° 695
